Blog
What we have learned running NEMT and fleet operations, written for the people who run them.
Spreadsheets, sticky notes and a constantly ringing phone are how a lot of fleets are still run. Here is what Naveera actually does instead, from the schedule built before dawn to the invoice that has to hold up at the end of the month.
Recurring dialysis runs, will-call discharges and multi-leg transfers each fail in their own way. What actually happens between accepting a trip and closing it out, and what separates an operation that absorbs the variance from one that passes it on to the rider.
A walkthrough of routing, dispatch, the driver app and billing, on your own operation's shape rather than a canned demo account.